Emergency home care
Receive expert support within as little as 24 hours
Our emergency home care gives you essential support at the times you need it most.
Circumstances can suddenly change, meaning that you need home care at the drop of a hat. If you need emergency care it’s likely that one of our trusted carers can help.
Call us if you need home care in a hurry. We can arrange for care from a private carer to start in as little as 24 hours of you getting in touch. In a crisis we can often turn this around even quicker.

Call us to find out more about emergency care

Emergency care that truly makes a difference
We are always here to help people in desperate need of support.
At Care Package, we are always helping people at home in their hour of need. From the moment we take your call, we’ll always endeavour to have one of our carers with you in your home to support you within 24 hours so that you’re never alone.
Urgent support in your home
We aim to provide you with emergency care within 24 hours of your initial call. This is subject to carer availability and the complexity of your needs.
Fully trained carers
It’s our promise that you’ll only ever get support from our fully-trained carers. No agency staff, no untrained care staff, and no compromises.
High quality care
Emergency care doesn’t have to mean a lower standard of support. We’ll make sure you receive the comprehensive, person-centred care you need.
Supporting our customers every step of the way
We are always in constant touch with our valued clients to learn how the support they receive from their local Care Package Plus care team is helping them maintain their independence, confidence, and security while continuing to live comfortably in their own homes.

Who is emergency care for?

Emergency care is for anyone in need of additional support at short notice.
Sometimes events can happen so fast that families are left wondering how they will cope. Whether there’s been an accident, a sudden illness or you’ve been let down by your current carer, we’re here to help at the last minute – even if you have complex needs.
Whatever your support needs, most of our branches can provide emergency care to you in your home within 24 hours of your initial phone call. Below are some of the instances in which we often find our customers requesting emergency care at home.
After an accident
If you have an accident and can’t manage from day to day, a carer can help out until you’re back on your feet
Carer cover
If your normal carer needs a break or lets you down, emergency care can make sure your support continues
Sudden illness
An unexpected diagnosis or a virus can leave you tired and unable to undertake your normal chores
Discharged from hospital
You may require emergency care if you’ve just left hospital and need to recover and rehabilitate
How can we help?
Holistic, person-centred care that is fully tailored around your own needs.
We’ve got our experienced staff onboard in providing compassionate, transformative care to people in the familiar surroundings of their own homes.
We focus on enabling our customers to be dignified, comfortable and independent through a range of practical, physical and emotional support services.

Respite care at home
If you’re caring for a loved one but unexpectedly find yourself unable to fulfil your carer responsibilities, we can step in at short notice and ensure they aren’t left isolated or unsupported. Your local care manager will make sure they understand every aspect of your loved one’s care requirements so that the transition is smooth and seamless.
Coming out of hospital
When a loved one near the end of life is due to be discharged from hospital, you may think the only option for them is to move to a nursing home. However, with support from a live-in carer, they can return to the familiar surroundings of the home that they love, where their carer can help them spend their final weeks in relative comfort, dignity and peace.
Care if your needs change
If you’re living with a complex condition, it’s only natural that your care needs will develop. When that time comes, live-in care may be the natural next step. Perhaps you’re currently receiving support on a part-time basis, or are being looked after by a loved one. 24-hour help from a live-in carer allows you to manage your symptoms and maintain your lifestyle.
Urgent rehabilitation
Live-in care is an ideal option for anyone seeking support during a period of rehabilitation, as it provides you with round-the-clock assistance from someone who can aid your recovery. Our live-in carers can help with medication, light medical relief, physiotherapy exercises, continence, stomas and catheter care, mobility support, and so much more.
How to arrange elderly care
We try to make arranging care simple and stress-free so that we can focus on what really matters: your care needs. Speak to our team today to begin your journey.
1
Speak to our team
Call our team of experts to talk through your options and any questions you may have.
2
Free home care assessment
Your local Care Package Plus manager will visit you to discuss your requirements and learn about the type of career you’re after.
3
Find your carer
We’ll help to pair you with a career who meets your preferences and has the right skills and experience for your needs.
Call to find out more about home care
What are the main types of emergency care?
At Care Package, we’re able to offer emergency care on both a visiting and live-in basis. Find out more about each type of care to see which might best suit you:

Emergency Domiciliary Care
Offering personalized support in the comfort of your home, domiciliary care caters to individuals needing assistance with daily activities.
With care visits starting from as little as 30 minutes per week, your visiting care can be planned around your routines and schedules
Visiting care allows you to benefit from having a type and level of support that is fully tailored to your specific needs and wishes
Your visiting carer will proactively help you to manage the symptoms of your condition

Emergency live-in care
Offering a more thorough, round-the-clock support option, live-in care suits those living alone or with a complex condition.
With a live-in carer, you will benefit from the round-the-clock support and companionship offered by having a carer in your home
A live-in carer will enable you to get the most out of life and continue doing the things you really enjoy
We know that having a carer move into your home is a big step for you to take, which is why we'll help you find someone who shares your interests and personality

Emergency Palliative Care
Focusing on comfort and quality of life, palliative care provides holistic support for those with serious illnesses, ensuring emotional and physical well-being.
Respite care provides a short-term cover option for when your regular carer needs a break
Temporary respite care can be an ideal support option if you’ve just been discharged from hospital
Arranging emergency home care for the elderly
As loved ones get older, it’s only natural that they’ll start to require a bit of extra help in their personal lives and around the home – especially those living with a condition or experiencing frailty.
Whatever their reason for requiring support, emergency care from Care Package Plus can help your elderly loved one in their hour of need.

Here are some of the many ways our carers can help:
Mobility support
Our carers can provide safe, secure assistance in helping you to get out of bed or move about the home
Personal care
Your carer can help with many aspects of personal care, including managing a stoma or a catheter
Continence support
An emergency carer is able to provide dedicated continence support, as well as helping with bathing and dressing
Housework
Rest easy in the knowledge that you’ve got someone making sure your home stays just the way you like it
Ready when you need us
With our staff in place across England and Wales, we’re always local to you.
We’ll walk you through everything over the phone and can even arrange for your local care manager to visit you immediately, either in your family home or at the hospital.

Call today to arrange emergency care at home
Fully regulated elderly care
Here at Care Package Plus, our elderly care service is fully managed and regulated by the Care Quality Commission (CQC).
From your very first phone call to our friendly team, every aspect of your home care service is independently monitored and regulated by the CQC and Care Inspectorate Wales (CIW).
Why is it important to be a regulated care provider?
Independently regulated
Our service is independently monitored and regulated by the Care Quality Commission (CQC)
Full peace of mind
Regulation provides you with peace of mind that your care provider is accountable for their service
Quality care
Our regulation means that we’ll provide you with high quality care, no matter what